Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Due to the nature of custom and personalized products, there are no refunds on these items. However, we will work with you to make sure you are satisfied.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
ALL OTHER ITEMS
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To receive a refund, please e-mail us at firstname.lastname@example.org.
Once your return is received and inspected, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.